Employment as Floor Host

    Are you an expert in conflict resolution? Let’s talk!

    We’re not just looking for a typical bouncer, but someone who goes above and beyond to provide friendly, responsive service, works in an efficient and professional manner while maintaining a positive attitude. Our Floor Hosts provide our guests and VIPs with first-class service with a smile and great personality while ensuring they are having a great time.

    Responsibilities include:

    • Recognize and greet all regular and future regular clients upon arrival
    • Ensuring that EVERY person that comes in the venue is carded, of legal age and following dress code
    • Having a welcoming and accommodating attitude with every guest
    • Being knowledgeable of current and future events at the venue
    • Maintaining a professional appearance, dress code, and integrity of the venue at all times
    • Diffusing situations calmly and respectfully, preventing an escalation
    • Escorting our entertainers to their vehicle at the completion of their shift
    • Continually seeking to provide refined luxury amenities, including bottle service, VIP rooms, and champagne rooms, ensuring satisfaction.
    • Driving sales by establishing relationships with guests by anticipating their needs and building rapport
    • Coordinating and managing communication between guests and staff and follow up to ensure we resolve customer concerns

    Skills and Qualifications Include:

    • Must be motivated, hardworking, passionate with superior verbal skills
    • Excellent judgment, attention to detail, and decision-making abilities
    • Self-motivated, positive attitude and willingness to work as a team to go above and beyond expectations
    • Ability to spot potential situations and resolve conflicts with respect and decorum
    • Commitment to company values and excellent guest service
    • Ability to keep an open and objective view, listen empathetically, and be respectful always
    • Leadership finesse along with the ability to effectively communicate and motivate a team into high performance.

    Physical Requirements:

    • Must be able to stand/walk for up to 8 hours at a time
    • Must be able to frequently lift up to 35 pounds. Must be able to lift and move venue furniture when necessary.
    • Ability to speak and hear, vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
    • No face, neck or inappropriate and/or offensive tattoos
    • A proven track record of personally providing excellent customer service, sales or previous experience working in a nightclub, bar, restaurant, hotel or similar role a plus.

    Successful applicants must be able to transition between busy and slower times of the evening, maximizing every guest’s experience.

    • Immediate positions are available
    • No experience necessary … we will train!
    • Employment Type: Full Time and Part Time Positions Available

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